OFFICE POLICIES

Cancellation Policy

There is a 24 hour cancellation policy.  If you are not able to provide this notice, then you will be charged in full for the missed appointment. This policy applies to appointments made same-day, as well.  If you have an emergency, please let me know so that I can treat your specific situation with personal attention.  When the appointment is made, you will be asked for a Visa or MasterCard. Actual payment is due at the end of the session

If  you  are  running  late,  your session will be shorter than usual.  When an appointment is booked, it is for a specific time slot. So, if you arrive late for your appointment, the session will be limited by the original end-time.  Let me know if you are running more than 10 minutes late. This will allow me to best prepare for your abbreviated treatment.

 

Cell Phones & Other Electronic Devices

While in the studio, please refrain from talking on your cell phone. And please place phones and other electronic devices on silent mode. This helps maintain a relaxing and calm atmosphere for all clients.

Napa Holistic Massage & Wellness

Phone/Text: 707.255.5045

Email: NapaHolisticMassage@gmail.com

Address: 1732 Jefferson Street, Suite 7 

Napa, CA 94558

Located within the Jefferson Street Plaza 1706-1736